Use Cases
How product, CX, marketing, and leadership use Propane to understand customers.
Improve feature adoption
Understand why users adopt or ignore features to improve onboarding and in-product guidance.
Reduce churn with early signals
Spot at-risk accounts before they cancel using support, product, and billing data.
Product discovery that compounds
Keep a living view of requests, feedback, and usage so the next feature is obvious.
Settle build debates with data
See what customers ask for most and track how needs change — evidence, not gut feel.
GTM and launch alignment
Align product launches with sales, marketing, and CS so go-to-market stays in sync.
Prioritize roadmap with customer evidence
Surface which features and fixes matter most using support tickets, feedback, and usage data.